Your first visit第一次看診
What happens, what to bring, what treatment can include, and what it costs. You don't need a doctor's referral. 看診流程、要帶什麼、療程內容與費用。不需要醫師轉介。
What happens on the day當天會做什麼
Fill in the intake form填寫初診問卷
Online before you come, in English or Chinese. It takes about five minutes. You can also do it on paper at the desk.來之前先在線上填寫，中英文皆可，約五分鐘。也可以到櫃台填紙本。 Open the form開啟問卷
We talk first先聊聊
About 15 minutes on what happened, what makes it worse, and what you want to get back to doing.約 15 分鐘，了解發生了什麼、什麼會讓它更糟，以及你想恢復做什麼。
We look at how you move觀察你的動作
Bending, walking, lifting your arm, whatever's relevant. We'll stop if anything hurts too much.彎腰、走路、抬手，視情況而定。太痛我們就停。
Treatment and a plan治療與計畫
Usually some hands-on treatment and two or three exercises. You leave knowing what we think is going on and how many visits it should take.通常會有徒手治療，再教你兩三個動作。離開時你會知道我們的判斷，以及大概需要幾次療程。
Bring or wear請攜帶或穿著
- Shorts or loose clothes you can move in短褲或方便活動的寬鬆衣物
- Any scans, X-ray reports or surgery notes影像檢查、X 光報告或手術紀錄
- A list of medicines you take目前服用的藥物清單
- Your running shoes, if it's a running injury如果是跑步受傷，請帶跑鞋
Fees and insurance費用與保險
| First visit初診45 minutes45 分鐘 | $90 |
|---|---|
| Follow-up複診30 minutes30 分鐘 | $65 |
| Long follow-up延長複診45 minutes, for rehab after surgery45 分鐘，適合術後復健 | $85 |
| Running assessment跑步評估60 minutes, with video analysis60 分鐘，含影片分析 | $120 |
| Balance and strength class平衡與肌力小班課45 minutes, up to four people45 分鐘，最多四人 | $25 |
Paying付款
You pay at the end of each visit, by card or cash. Nothing is charged when you book.每次看診結束時付款，可刷卡或付現。預約時不收費。
Insurance保險
We give you an itemised receipt after every visit that you can claim with a private health insurer. We can't bill insurers directly, so check your cover before you come.每次看診後提供明細收據，可向私人醫療保險申請理賠。我們無法直接向保險公司請款，請先確認你的保單內容。
Changing or cancelling更改或取消
Free with 24 hours' notice. Later than that we charge half the fee, unless you're unwell. Reply to your reminder text to move a visit.24 小時前通知不收費。之後才取消會收取一半費用，生病除外。直接回覆提醒簡訊即可改期。
What a visit can include療程可能包含
Most visits are a mix of hands-on treatment and exercises you can do at home. We'd rather you need us less. 大部分療程結合徒手治療與居家運動。我們希望你越來越不需要我們。
Hands-on treatment徒手治療
Massage, joint mobilisation and stretching to settle pain so you can move.按摩、關節鬆動與伸展，先緩解疼痛，讓你能動起來。
Exercise programmes運動處方
Two or three exercises at a time, sent to your phone with short videos.每次兩到三個動作，連同短片傳到你的手機。
Sports injury rehab運動傷害復健
Strength and return-to-sport testing for runners, footballers and gym-goers.為跑者、球員與上健身房的人做肌力訓練與回場測試。
Rehab after surgery術後復健
Knee and hip replacements, ACL repairs, shoulder surgery. Bring your surgeon's notes.膝關節、髖關節置換、前十字韌帶重建、肩部手術。請帶醫師的手術紀錄。
Balance and strength for older adults長者平衡與肌力訓練
Small classes of four on Tuesday and Thursday mornings. Family members are welcome to come along.週二、週四上午四人小班，歡迎家人陪同。
Desk and posture check工作姿勢評估
Bring a photo of where you work. We'll suggest a few changes that actually stick.帶一張你工作環境的照片，我們會給你做得到的調整建議。